Return & Exchange

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Return Policy for Domestic Orders

  • Return/Exchange Request:

    • Allowed within 5 days from delivery.
    • Return complaints must be raised within 48 hours of delivery.
  • Reporting Issues:

  • Refunds:

    • A ₹250 courier charge will be deducted.
    • Refunds processed after inspection of the returned product.
  • Return Eligibility:

    • Product must be unused, unwashed, and in original condition with tags intact.
    • Customized/altered products and sale items are not eligible for return/exchange.
  • Exchange Policy:

    • Size exchanges incur a ₹250 charge.
    • Product pickup will be arranged; if unavailable, the product must be shipped back within 5 days.
    • Price differences for exchanges must be settled.
  • Process Timeline:

    • Pickup scheduled within 1-3 business days after confirmation.
    • Refund/exchange processed within 2-3 days of receiving the product (total process: 10-15 business days).
    • Once exchanged, the product cannot be returned/exchanged again.
  • Proof of Damage:

    • An unboxing video is required as proof of a damaged product.
  • Return Shipping Address:
    Vijaylaxmi
    5C-131, Near Vivekanand School, JNV Colony, Bikaner, Rajasthan, 334001
    Mobile: +91-8000663868