@ Vijaylaxmi Shop with Confidence: Our Hassle-Free Return & Exchange Policy Ensures a Seamless Online Experience!
7-day hassle-free returns — ₹250 return charge applies for domestic returns
Return Policy for Domestic Orders
- Return/Exchange Request:Allowed within 5 days from delivery.Return complaints must be raised within 48 hours of delivery.
- Reporting Issues:Notify us of sizing concerns or defects/damages within 48 hours via:WhatsApp: +91-8000663868Email: boutiquevijaylaxmi@gmail.com
- Refunds:A ₹250 courier charge will be deducted.Refunds processed after inspection of the returned product.
- Return Eligibility:Product must be unused, unwashed, and in original condition with tags intact.Customized/altered products and sale items are not eligible for return/exchange. (Includes Promotion Sale like Buy 1 Get 1 Free, Coupons like Only Prepaid (No Returns/ Exchange)
- Exchange Policy:Size exchanges incur a ₹250 charge.Product pickup will be arranged; if unavailable, the product must be shipped back within 5 days.Price differences for exchanges must be settled.
- Process Timeline:Pickup scheduled within 1-3 business days after confirmation.Refund/exchange processed within 2-3 days of receiving the product (total process: 10-15 business days).Once exchanged, the product cannot be returned/exchanged again.
- Proof of Damage:An unboxing video is required as proof of a damaged product.
- Return Shipping Address:
Vijaylaxmi
5C-131, Near Vivekanand School, JNV Colony, Bikaner, Rajasthan, 334001
Mobile: +91-8000663868
